Register for the 12 June clinic session hereįurther sessions will be available to register for directly through the Illuminate platform soon.If you would like to attend one of our upcoming sessions please register below to reserve your space: We are running a number of virtual drop in clinic sessions as an opportunity for you to speak with the PwC team and ask any questions. How can I speak to a member of the Illuminate team to find out more information? By email: By telephone: +44 800 031 8671 Will Illuminate be integrated with my CRM system?Ĭurrently, there are no plans to integrate Illuminate with CRM systems - however event surveys can be delivered through CRM / or email using a link.The helpdesk is open 9am - 5pm on weekdays (excluding bank holidays) and you can contact them via email or via telephone. ![]() PwC’s dedicated Illuminate Help Desk is ready to support any queries you may have about using Illuminate. Will there be a Help Desk for any queries? If you’re struggling to get into contact with your Grantium primary contact, please contact your Relationship Manager. If you are not the primary contact but feel that you would benefit from having an Illuminate account, please get in touch with your primary contact, and request that an account be created for you. This means they can then create new users for their organisation, including new admin users. All Grantium primary contacts have been granted “NPO admin” user access. This email provided all Grantium primary contacts with a link to access Illuminate and create an account. ![]() On 1 June, Grantium primary contacts received a ‘Welcome’ email from Illuminate. Illuminate can be accessed through your web browser via the following URL link: This is the main contact as identified in your Grantium profile. Where will any communications about Illuminate be sent?Īn Illuminate e-newsletter will be distributed to the main contact of every NPO and IPSO. Will I have to pay to access any features of Illuminate? Illuminate is being designed to be as user-friendly and intuitive as possible, so anyone should be able to easily use it, regardless of their previous experience. Online sessions, videos, guidance, and other support materials will be available upon launch. Alternatively, you can register by completing the quick sign-up form provided within the link. You can log in with your email address if you previously registered to access the live webcast. Don’t worry if you missed it, you can access the recording here. PwC hosted training events for NPOs on 15 and 16 May. Box office data can be plugged into the platform and loaded retrospectively. There will be functionality on Illuminate to upload compatible data once it has launched so you won’t miss out on any insights from this period. The core questions have been published in advance, so that if you would like to collect audience survey data before the launch you are able to do this using alternative methods. We want to get it right for you, and welcome feedback as we develop through the project. We’re working hard to ensure the product is as good as it can be and have pushed the launch date back to make it the best possible experience for you from the start. ![]() Illuminate will launch on Thursday 1 June. ![]() There will also be a training area where you can access guidance and other training materials. and an Insights module to analyse your audience data and provide recommendations on audience expansion.an Activity Log to allow direct entry of activity data previously collected through the annual survey.a Data module integrated with your box offices to ingest audience data.a Surveys module so you can build surveys yourself for use on and offline.The tool will be intuitive and easy to use, so you don’t need to be a data expert to gain really important insights for your organisation. Illuminate will allow users a single view of their audience data, benchmarked against regional and sector datasets. Evaluation of the Let's Create Jubilee Fund.Supporting arts, museums and libraries Open menu.Supporting individual creative and cultural practitioners.Developing creativity and culture Open menu.
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